The place is clean and easy to access. Most of all, Tish was awesome to talk to, made registration super easy and helped us find the right unit size. The one we picked before would have been way to small. It's a good place to store.
Tish did a wonderful job assisting me not only with customer service, but also finding the right storage and the right key to lock my storage. She made me feel like my belongings will be safe with this company!!
Just went through the process of getting into a new unit at this location, and Tish made this as easy for me as possible! She also has such a warm and energetic spirit that you don't come by too often these days. Really appreciate the great service I always receive from All Storage McKinney!
I drove to all the facilities in this area. Tish took care of me. She was great on the phone and in person. This place is kept clean and well maintained. The prices are competitive too.
Went to AllStorage in McKinney, at what I thought was pretty close to closing time (turns out I still had 40 minutes and I just didn't read the posted hours right). I was greeted by Tish who was incredibly helpful. Got my unit set up very quickly, while having to come back and forth from the back office to the counter because the only working computer was in the back office. Despite all of the technical challenges... Tish provided me with a wonderfully efficient customer experience!
Service was very friendly and helpful. Helped me find a unit to exactly fit my needs. Area was clean and well laid out.
1/9/2020. I, Ms White am very happy to update my review today. A few days ago I was able to connect to my online account. If not for the strong efforts of The Stores GM, Michelle and The Stores Manager, Tish, I would probably still be upset with The All Storage Website Designer for their poor Design. A company is valued by the Customer Service of its Staff. The Staff can be ridiculed by The Company's Software and or Products available to The Staff. KUDOS TO THE STAFF AT THE MCKINNEY BRANCH!!!!! Needless to say all is well at this point. Michelle and Tish deserve my most humblest Thank You. THANK YOU
Great customer service! Thank you Tish for getting us all squared away and set up. Will definitely be recommending this facility!
Stopped by on Friday to look at unit spaces since we will be relocating from Public Storage, we met with Michelle (she is extremely nice and knowledgeable of storage) she gaves us a tour, went over gate hours, and misc store/rental information! Very informative and helpful. We will be back to rent with Michelle and All Storage once our month is up at the other place.
Very nice place , so clean , Samantha was so great with me she show me different options for my needs and gave a great one , very friendly and professional I'm so happy with them ..Thanks
Great service! Nice environment. Quick and easy setup process.
Great clean facility. Staff is very helpful. Showed us options and discussed pricing options. Will recommend to others.
The young lady employee was very friendly and helpful. She completed all paper work effectively and efficiently. She was very experienced and answered all our questions. Great job Tammy
Tish was very helpful and awesome, she found me the best storage unit for my needs. She was great to work with and answered all my questions . I highly recommended coming to see her.
Great customer service ! Tisbu was very friendly and helped us get the right size storage. Price is are also good and new facility.
Yesterday I signed a new lease for a storage space at this All Storage location in McKinney. The whole process took place online, including the issuing of the gate code to get into the facility. Finding the place was easy and the office help was excellent. I had to sign one piece of paper and that was it. The only issue I had was with the gate code. It would not work as given and it didn't even work for the office helper. He let us in so that we could get acquainted with our space and told us he would solve the code issue in a few minutes. Five minutes later, when we tried to leave, the code was already operational! To me, that's good service and greatly appreciated.
Great customer service!! Cody was extremely helpful in helping us determine which unit best serves our needs. Highly recommend!!
Reservation and setup was so easy. We needed to get a larger storage unit after we started moving and that process was equally simple. Facility is clean and modern and the inside drive is plenty wide for multiple vehicles. And they supply dollies! - revised review. We needed to move units and Dan made the switch seamlessly. We went from a 10x10 to a 5x5, and finally settled on a 10x5. Dan made it happen and everything worked perfectly. The customer service is awesome and the spaces are very clean.
Dan was great to work with. He was very open and honest with every dealing I had with him. He was very responsive with every question. The pricing was very competitive in this area. Facility was always clean. Overall experience was wonderful!
Initially yes for the size of the units are pricey when assisting my son. But the service received both today and prior in an urgent matter were very appreciative. Thanks your company does have to a good sense of customer service. Job well done!
Dan is the best! As soon as I walked through the doors, he was so welcoming and helped me through the entire process from choosing the right size to picking the right lock and mattress bags to fit my needs. I passed up several storage places on the way here because of the reviews, and Im so glad I did!
Top notch help from Dan renting my storage unit at All Storage. He made the process so easy and understandable. Dan was a pleasure to speak with on the phone and what a great attitude he has. You can tell quickly he loves helping his customers. Thanks again Dan.
AMAZING service! Highly recommend ! Dan was super helpful! I was loading one storage and found it wasnt big enough and Dan saw what I had left In the truck and recommended the size I needed! Experts in storage!!!
Dan made moving to Texas a great experience! We had a set back that caused our arrival weeks late. Dan kept in contact and worked with us to make the move all work smooth!
Came in and worked w/ Dan! Very polite and knew what was going to be needed in my case within a matter of minutes talking! I highly recommend this location and Dan is your guy!
when I was looking for a storage it was during raining season, and the concept of getting in the building with the car to load/unload it was what made the decision for me, and the carts are a big PLUS. I could get my books in their carton boxes with out getting them wet!!... The staff was helpful and truthful, explaining me the advantages and disadvantages of the space I considered renting, the locks recommended and the deals going on... THANKS
Rating 5 stars because y'all are the only storage place that keeps their bathrooms open when closed!!! Best dump I ever took knowing how clean the bathroom is! Thanks k you so much!
Dan is funny and very helpful. He has made my move into this new storage favcility very easy for me. I love the drive through feature. I leased from this company in their Keller location a few years ago. Very glad they have open in McKinney.
Love this place! Very clean facilities, kind staff (Michelle was working the front when we checked in and was wonderful), and really neat pull in area so that you can unload your items away from the outside elements. Price is great and reservation and payment is so easy. I highly recommend All Storage!
Reserved a unit online and received a call from Dan shortly after. He confirmed my reservation and later when I went by the office, walked me through everything and made sure I had all the information I needed. He is friendly, quick, and clearly running a clean, tight ship over at All Storage. If you are looking for a storage facility in this area, Dan and All Storage McKinney are the way to go.
This place is so clean! The customer service is great as well!! We had a really bad experience at another storage place and was told to check our All Storage. I'm really thankful that we found this place!
Dan is an excellent customer service representative. He was engaged and enthusiastic in his role to help select an appropriate storage unit, providing a tour of the facility and the specific storage unit I will be renting. He carefully explained the details regarding facility access and hours of operation. He is an asset to the All Storage brand.
We had a disappointing experience at another facility in the area and checked out All Storage. Dan helped us and offered up a few different options that could meet our needs. He gave me a tour so I could see the facility, which is VERY NICE. Its super clean, there is inside unloading area and several dollies to transport your storage. I thought Dan was very attentive to our needs, and made sure he explained the language in the contract so I understood what was included in the price. Im very pleased with this facility and the service of Dan in particular! Id highly recommend!
Reservation and setup was so easy. We needed to get a larger storage unit after we started moving and that process was equally simple. Facility is clean and modern and the inside drive is plenty wide for multiple vehicles. And they supply dollies!
I relocated from Arkansas to Texas. When I made the call to ask for rates and pricing, I got the chance to speak with a gentleman by the name of Dan. He not only had the best prices but he also took his time to answer EVERY question that I had. Was very patient and more than helpful. He took so much stress off me. Once I got there, he got me the correct size unit and have me an extensive tour of the facility. The perfect place for all your storage needs and because they have Dan...